Return  Policy

We request you to kindly read the Terms & Conditions stated below carefully before placing an order at www.dialawallpaper.com

 

You may return the product in case of:

  • Damaged or tampered order packaging at the time of receipt.
  • Incorrect specifications in terms of size and / or design provided by you.

Return in Case of Tampered Packaging

If at the time of receipt, you find your order packaging to be open, damaged or tampered with, we strongly suggest that you DO NOT accept your order.  In such cases you must:

  • Ask the courier to take the order back.
  • Inform us immediately (within 24 hours) about the situation by sending an email to info@dialawallpaper.comso that we can take corrective action at the earliest.

Return in Case of Incorrect Order

If you find that the product delivered to you is incorrect and does not match the design and / or size specifications provided by you, you must:

  • Inform us about the discrepancy by sending an email to info@dialawallpaper.comwithin 24 hours of order receipt.
  • Email us a photo-proof of the discrepancy in your order within 24 hours at info@dialawallpaper.com.
  • Send us back the order in its original shipping package within 5 working days.

Please Note: In case you want to return your damaged / incorrect / defective product back to us, you will need to bear the applicable shipping and handling costs involved in the process. Dial A Wallpaper will not be liable to bear any shipping and / or handling costs involved in returning the product order back to the company. For any other query regarding our Return Policy, please call us on +91-9899941155 or send an email to info@dialawallpaper.com

 

If you have any other questions or queries that are not covered in our FAQs, we would love to answer them. Please Whatsapp us +91 9899941155  on or send an Email to info@dialawallpaper.com